Transferring / Upgrading / Exchanging Your Credential : Anime Expo Help Center

Transferring / Upgrading / Exchanging Your Credential

I want to upgrade my 1-Day badge to a 4-Day. How do I do this?

The deadline to submit your upgrade request is April 10, 2026, at 11:59 PM PT. To upgrade your 1-Day badge to a 4-Day badge, or a child badge to a GA...

Tue, 20 Jan, 2026 at 10:55 AM

How do I accept a transfer?

Once someone has initiated a credential transfer to you, Leap (formerly ShowClix) will send you the following email: Please check your spam or promotion...

Fri, 17 Apr, 2026 at 5:59 PM

How do I transfer a credential to someone?

BEFORE YOU START If you purchased the credential for yourself, you don't need to transfer the credential. If you purchased a credential for someone e...

Fri, 17 Apr, 2026 at 6:00 PM

How do I exchange my 1-Day credential for another day? I can't make it on Friday now and want to switch it to a Sunday badge.

The deadline to submit your exchange or upgrade request is April 10, 2026, at 11:59 PM PT. To exchange your 1-Day credential for another date, please fo...

Tue, 14 Apr, 2026 at 4:45 PM

I can't attend now, can I transfer my credential to the next year?

Unfortunately, all credentials are non-transferrable to the next year or any other SPJA event per our Registration Policies posted at our Legal Page. Bu...

Fri, 17 Apr, 2026 at 6:00 PM

How do I transfer a Child credential? I am unable to do so in my Leap (formerly ShowClix) account.

Due to Privacy Policies, we are not allowed to collect data for minors. Therefore, any Child credential purchased remains under the Buyer's account and ...

Fri, 17 Apr, 2026 at 6:00 PM