Anime Expo Help Center
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
Solution home
AX 2023 Registration & Badges
Online Registration Guidelines
6
What payment methods do you accept for online registration?
How do I create a ShowClix account? Do I need one before I purchase my badge(s)?
How do I transfer a Child badge? I am unable to do so in my ShowClix account.
How do I change the name on a badge?
Will you be selling any Military badges?
View all 6
Mailing
2
Why don’t you ship badges internationally outside of Canada?
How do I update my shipping address on my order?
Transferring / Upgrading / Exchanging Your Badge
5
I want to upgrade my 1-Day badge to a 4-Day. How do I do this?
I can't attend now, can I transfer my badge to the next year?
How do I exchange my 1-Day badge for another day? I can't make it on Friday now and want to switch it to a Sunday badge.
How do I transfer my badge to another person?
How do I accept a transfer?
Activating Your Badge
1
How do I activate my badge?
Buying / Picking Up Badges On-Site
5
What do I need to pick up my badge on-site?
When can I pick up / buy my badges on-site?
Can someone else pick up my badge for me?
Where do I go to pick up / buy my badge on-site?
I’m under 18, can I pick up my own badge?
RFID Tapping In/Out
4
How do I know that I tapped in / tapped out correctly with my badge?
Do I need anything besides my badge when there is an RFID issue?
What if I forget to tap out?
What if my badge isn’t working?
Help Desk Software
by Freshdesk Support Desk