Anime Expo Help Center

Online Registration Guidelines 6

• What payment methods do you accept for online registration?
• How do I create a ShowClix account? Do I need one before I purchase my badge(s)?
• How do I transfer a Child badge? I am unable to do so in my ShowClix account.
• How do I change the name on a badge?
• Will you be selling any Military badges?

View all 6

Mailing 2

• Why don’t you ship badges internationally outside of Canada?
• How do I update my shipping address on my order?

Transferring / Upgrading / Exchanging Your Badge 5

• I want to upgrade my 1-Day badge to a 4-Day. How do I do this?
• I can't attend now, can I transfer my badge to the next year?
• How do I exchange my 1-Day badge for another day? I can't make it on Friday now and want to switch it to a Sunday badge.
• How do I transfer my badge to another person?
• How do I accept a transfer?

Activating Your Badge 1

• How do I activate my badge?

Buying / Picking Up Badges On-Site 5

• What do I need to pick up my badge on-site?
• When can I pick up / buy my badges on-site?
• Can someone else pick up my badge for me?
• Where do I go to pick up / buy my badge on-site?
• I’m under 18, can I pick up my own badge?

RFID Tapping In/Out 4

• How do I know that I tapped in / tapped out correctly with my badge?
• Do I need anything besides my badge when there is an RFID issue?
• What if I forget to tap out?
• What if my badge isn’t working?