PLEASE NOTE: The deadline to submit refund request was March 31, 2022. Unfortunately, we are no longer able to accommodate such requests. https://www.anime-expo.org/plan/policies/.
If you need to exchange a 1-Day badge from one day to another, you will need to purchase the desired 1-Day badge first based on available inventory. Once you've purchased the badge you want, you will need to submit the following information to request a refund to firstname.lastname@example.org:
The deadline to submit a badge exchange request is March 31, 2022.