Anime Expo Help Center
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Attending Anime Expo
General Event Rules & Info
What items are not permitted at Anime Expo?
I lost my badge! What do I do?
Can I bring food and drinks into Anime Expo?
What time does Anime Expo start / end?
Are there gender-neutral restrooms?
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Lines & Security Protocols
What is the entry procedure to the Anime Expo Event Area?
Where are the panel lines located?
What do I need to attend an 18+ event or enter an 18+ area?
What do I need to enter 21+ areas?
I have lost/found an item. What do I do?
What is a Safe Space?
Are there cell phone charging stations?
Where do I go for First Aid?
What is the Quiet Lounge?
Attendees with Disabilities
How to Apply for Disabled Services
Attending with Children (under age 12) or as a Minor (age 13-17)
Are there nursing/breasfeeding stations available at Anime Expo?
Are strollers permitted?
Is there stroller parking?
Do I need to get a badge for my child?
Can children attend ticketed events?
Registration & Badges
Online Registration Guidelines
What payment methods do you accept for online registration?
How do I create a ShowClix account? Do I need one before I purchase my badge(s)?
How do I transfer a Child badge? I am unable to do so in my ShowClix account.
How do I change the name on a badge?
How do I update my shipping address on my order?
Transferring / Upgrading / Exchanging Your Badge
I can't attend now, can I transfer my badge to the next year?
How do I transfer my badge to another person?
Buying / Picking Up Badges On-Site
What payment methods do you accept for on-site purchases?
What do I need to pick up my badge on-site?
When can I pick up / buy my badges on-site?
Can someone else pick up my badge for me?
I’m under 18, can I pick up my own badge?
RFID Tapping In/Out
How do I know that I tapped in / tapped out correctly with my badge?
Do I need anything besides my badge when there is an RFID issue?
What if I forget to tap out?
What if my badge isn’t working?
Participating in Artist Alley
How do I get a table in Artist Alley?
I’m under the age of 18. Can I participate in Artist Alley?
Can I transfer my Artist Alley table to the subsidiary artist listed on my form? I am unable to attend this year.
Submitting Your Artist Alley Form
Do I need a Seller’s Permit?
Can I make request a specific area or neighbor for my table assignment?
Table Restrictions & Requirements
Are there limitations for signage and displays?
Can I bring my own tablecloth or banner to decorate my table?
Where can I store my inventory & supplies?
How many people can sit at an Artist Alley table at a time?
Do I have to bring my Seller’s Permit with me?
Subsidiary Artists & Helpers
What is the difference between primary artists, subsidiary artists, and helpers?
How many subsidiary artists can be at a table?
How do I get additional badges for subsidiary artists and helpers?
Prop / Weapon Policy
How do I get my prop weapon checked/approved?
Are there size or weight limitations to prop weapons?
What kind of prop weapons can I bring to Anime Expo?
Can I walk around barefoot?
Are there any requirements or restrictions when cosplaying?
Can I wear a revealing cosplay?
Can I wear a military or police officer costume?
Are there size restrictions for bulky or oversized costumes?
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Gatherings, Senpai, and Repair Station
Where are the cosplay gatherings located?
What is a cosplay gathering?
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