Anime Expo Help Center

For all questions regarding hotels and how to book, please contact Conference Direct via: Anime Expo Housing Available Monday - Friday:  9:00 AM - 8:00...

In order to book a hotel, you’ll need to have a valid credit card ready. All hotels require a major credit card at the time of booking to guarantee a reserv...

Maximum occupancy varies per hotel. You can check the Maximum Occupants per Room on the Participating Hotel Grid found on the Hotel Booking Policies page f...

Due to the high demand for some of our participating hotels, reservations must be for a 3-night minimum. This means that arrivals must be any 3 consecutive ...

Yes, depending on availability, you can book a room for a single night. This does not apply to our higher demand hotels, which do have a 3-night minimum for...

You can edit your reservation until June 13th (subject to change) by logging back onto the Passkey site where you originally booked your room and selecting ...

The Artist Alley and Exhibitor Hotel Block will be active from January 28, 2025 until March 31, 2025, or until all rooms are sold. If you are not able to se...

Yes, depending on availability, Exhibitors and Artists will be able to book a room in the General Attendee Hotel Block.

Yes, you may. If you are making a payment for a hotel reservation on behalf of someone else and will not be staying at the hotel, a Credit Card Authorizatio...

Individuals cannot book multiple rooms under the same name. Multiple rooms can be booked under the same credit card but must be reserved under a different n...