Hotel Blocks

Hotel block booking policies

Who do I contact if I have a question about booking a room at an Anime Expo hotel?
For all questions regarding hotels and how to book, please contact Conference Direct via: Anime Expo Housing Available Monday - Friday:  9:00 AM - 7:00...
Mon, 22 Jan, 2024 at 5:43 PM
What do I need to book a hotel?
In order to book a hotel, you’ll need to have a valid credit card ready. All hotels require a major credit card at the time of booking to guarantee a reserv...
Mon, 22 Jan, 2024 at 2:24 PM
What is the maximum occupancy for each hotel room?
Maximum occupancy varies per hotel. You can check the hotel grid found on the Hotel Booking Policies page for more information.
Mon, 22 Jan, 2024 at 2:25 PM
Is there a minimum number of room nights I need to book?
Due to the high demand for some of our participating hotels, reservations must be for a 3-night minimum. This means that arrivals must be any 3 consecutive ...
Mon, 22 Jan, 2024 at 5:51 PM
I only want to stay one night. Is this possible?
Yes, depending on availability, you can book a room for a single night. This does not apply to our higher demand hotels, which do have a 3-night minimum for...
Mon, 22 Jan, 2024 at 2:32 PM
What if I need to edit my reservation? Change the dates of my reservation?
You can edit your reservation until June 13th (subject to change) by logging back onto the PassKey site where you originally booked your room and selecting ...
Mon, 22 Jan, 2024 at 5:38 PM
When will the AA/Exhibitor block end/close?
The Artist Alley and Exhibitor hotel block will be active from January 23 until March 31, 2024, or until all rooms are sold. If you are not able to secure a...
Mon, 22 Jan, 2024 at 5:39 PM
If I miss booking during my block, can I still reserve a room?
Yes, depending on availability, Exhibitors and Artists will be able to book a room in the General Attendee block.
Mon, 22 Jan, 2024 at 2:30 PM
Can I reserve/book a hotel room on behalf of someone else?
Yes, you may. If you are making a payment for a hotel reservation on behalf of someone else and will not be staying at the hotel, a Credit Card Authorizatio...
Mon, 22 Jan, 2024 at 2:33 PM
How many rooms can I book?
You can only book one room per name. Multiple rooms can be booked under the same credit card but must be reserved under a different name. Anyone found to ha...
Mon, 22 Jan, 2024 at 2:32 PM