Hotel Blocks

Hotel block booking policies

Who do I contact if I have a question about booking a room at an Anime Expo hotel?
For all questions regarding hotels and how to book, please contact Conference Direct via: Anime Expo Housing Available Monday - Friday:  10 AM - 6:00 P...
Tue, 15 Feb, 2022 at 12:30 PM
If I am a Premier Fan, can my friends stay with me, even if they're general attendees?
Yes, your friends can stay with you.  Just be sure to follow each hotel's policies for maximum room capacities. This is true for Artists as well.
Mon, 14 Feb, 2022 at 10:40 AM
What is the maximum occupancy for each hotel room?
Maximum occupancy varies per hotel. You can check the hotel grid for more information.  An additional fee may be incurred for more than two (2) people and/o...
Mon, 14 Feb, 2022 at 10:55 AM
I'm an Exhibitor/Artist/Premier Fan. How long do I have to book my room?
All hotel blocks for Exhibitors, artists and Premier Fans opened on February 15, 2022 at 12 PM PST.  The deadline to book for each block is as follows: Pr...
Tue, 15 Feb, 2022 at 12:36 PM
What is the room cancellation policy?
Any reservations that are canceled after 11:59 PM PST on April 8th, 2022 will be assessed a $100 fee per room. Please note that all hotels’ respective polic...
Tue, 15 Feb, 2022 at 12:40 PM
What if I need to edit my reservation? Change the dates of my reservation?
You can edit your reservation until June 8th by logging back onto the PassKey site where you originally booked your room and selecting "Manage Existing...
Tue, 15 Feb, 2022 at 12:47 PM
Can I reserve/book a hotel room on behalf of someone else?
Yes, you may.  If you are making a payment for a hotel reservation on behalf of someone else and will not be staying at the hotel, then a "Credit Card ...
Tue, 15 Feb, 2022 at 12:51 PM