When you purchase your credential(s) you are not required to enter a name for each credential during checkout. Instead, you'll need to initiate the badge transfer process using Showclix and the transferee will receive an email that a credential is awaiting their acceptance.
Names will not be printed out on the physical credential, but you must complete the transfer process to have your name registered in the system with your credential. Use your legal name, if you recently had a name change and have not yet received your new ID, please submit your inquiry to registration@anime-expo.org and we will update your order.
When you transfer the credential to someone, that credential is “assigned” to their name and ShowClix account. The recipient must accept your transfer to complete the process. This is important as the name on the badge must match their government-issued photo ID for entry into the convention. The "name on ticket" shown under the order history remains the same as the buyer's name, as it is the receipt of your registration. To check if you have assigned the credentials you purchase for someone else successfully, have the recipient(s) log in to the ShowClix accounts and click "Manage my Anime Expo 2026 Profile".
For instructions on how to transfer a credential to someone after the purchase is completed, read this article: How do I transfer the badge? For help accepting a credential transfer, read: How do I accept a transfer?.
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