Anime Expo Help Center

We accept all major Credit Cards, Debit Cards, Google Pay and Apple Pay for on-site purchases. Cash is not accepted.  Planning your first trip to Anime ...

If you missed the cutoff date for credential mailing or are visiting from outside the US/Canada, you will need to pick up your credential onsite: Bring ...

You can pick up or buy your credential anytime registration is open. On-site credential purchases are subject to availability.  Please refer to the Regi...

Unfortunately, for safety reasons, we do not allow people other than the buyer or transferred recipient to pick up the credentials.  Have further questi...

You can pick up or buy your credential at any of the Registration booths. On-site credential purchases are subject to availability.  Please refer to the...

All attendees under the age of 18 must have a guardian present when picking up their credentials. The guardian must have a valid, government-issued photo ID...

For minor attendees under the age of 18, but over 13, if you choose will call for your delivery method, you must have an adult parent/guardian accompany you...