Can I choose to pick up my badge on-site instead of getting it mailed?
All badges purchased before the mailing deadline (June 11, 2024, at 11:59 PM PT) will automatically include shipping to all addresses within the U.S. and Ca...
Wed, 21 Feb, 2024 at 1:32 PM
When will you ship out the badges?
For General Registration, badges will be mailed out starting in early May. For Professional Registration (Artist Alley, Exhibitor, Industry), badges wil...
Tue, 23 Jan, 2024 at 9:19 AM
Why don’t you ship badges internationally outside of Canada?
To avoid potential delays and lost mail, badge shipping is limited to addresses within the U.S. and Canada only. 
Wed, 21 Feb, 2024 at 1:33 PM
My badge hasn’t arrived yet. What do I do?
First check your ShowClix account to find the tracking number and view the status of your shipment.  Next, if you are still having mailing issues you can e...
Wed, 21 Feb, 2024 at 1:38 PM
Can I get a tracking number for my badge?
Tracking information will be available shortly after your package has shipped. You can access your tracking information by logging into your My Tickets acco...
Wed, 17 Jan, 2024 at 5:44 PM
How do I update my shipping address on my order?
You can update your shipping address by logging into your ShowClix account and doing the following steps: Click on the "Order History" tab Clic...
Wed, 21 Feb, 2024 at 1:21 PM
If I don't want my badge(s) shipped, can I select Will Call and pick up my badge onsite?
To reduce lines at our Registration Booth for badge pick-up and create a contactless, more streamlined customer experience for our attendees, we mail all ba...
Wed, 21 Feb, 2024 at 1:44 PM
Can I still change my shipping address after the deadline to update shipping address?
Any changes to the shipping address must be made before or on April 19, 2024,  at 11:59 PM PT.  Unfortunately, once preparations for badge mailing begi...
Wed, 21 Feb, 2024 at 2:08 PM
I've tracked my package and I'm concerned it won't be delivered. What should I do?
If you’re concerned about the delivery of your badge(s), please contact the courier by clicking the tracking link in your shipping confirmation email for m...
Wed, 26 Apr, 2023 at 11:24 AM
I received my badge(s), but I lost/damaged them. How do I get new ones?
If you need a replacement, please visit the Registration Booth:  Registration Assistance counters for all General Attendee badges, or   Professional Re...
Wed, 21 Feb, 2024 at 2:16 PM