Can I choose to pick up my badge on-site instead of getting it mailed?
All badges purchased before the mailing deadline will automatically include shipping to all addresses within the U.S.  If you wish to pick up your badge...
Tue, 12 Oct, 2021 at 9:50 AM
Why don’t you ship badges internationally outside of Canada?
In order to avoid potential delays and lost mail, badge shipping is limited to addresses within the US and Canada only. 
Tue, 2 Nov, 2021 at 8:49 AM
My badge hasn’t arrived yet. What do I do?
Please be patient. If you ordered your badge before the shipping deadline, it will be mailed out before the event. If you do not receive your badge in the m...
Tue, 2 Nov, 2021 at 8:50 AM
Will I get a shipping notification when my badge gets sent out?
No, you will not receive a shipment notification when your badge gets sent out. 
Tue, 2 Nov, 2021 at 8:50 AM
Can I get a tracking number for my badge?
Sorry, tracking numbers are not available for shipped badges. 
Tue, 2 Nov, 2021 at 8:50 AM
How do I update my shipping address on my order?
You can update your shipping address by logging into your ShowClix account.  Follow the following steps: Click on the "Order History" tab Click...
Mon, 10 Jan, 2022 at 1:52 PM
My friend got their badge before I did, and I registered before them. Should I be worried?
Badge shipment processing is not processed in order of the registration date. Please be patient and be on the lookout for your badge to arrive before Anime ...
Tue, 2 Nov, 2021 at 8:51 AM
If I don't want my badge(s) shipped, can I select Will Call and pick up my badge onsite?
To reduce lines at our Registration Booth for badge pick-up and create a contactless, more streamlined customer experience for our attendees, we have been m...
Mon, 10 Jan, 2022 at 9:47 PM