UPGRADES that are allowed:
- 2-Day Child Wristband to a Saturday, Sunday, OR 2-Day Weekend Wristband
- Saturday or Sunday Wristband to a 2-Day Weekend Wristband
EXCHANGES that are allowed:
- Sunday to a Saturday Wristband
- Saturday to a Sunday Wristband
*Additional fees and costs may apply for any upgrades or exchanges.
DOWNGRADING from a Weekend credential to any single-day credential is not permitted.
To request an upgrade or exchange, submit your request to registration@anime-expo.org:
- Your full name
- Your email address
- The order confirmation number for the original order to be refunded.
- If there are multiple wristbands in the order and you only want to upgrade or exchange one wristband (a portion of the order), then please note this in your email.
- Please indicate what credential type you wish to upgrade/exchange to.
Upon receipt of your request, you will receive confirmation if approved and instructions on what to do next to complete the upgrade or exchange.
The deadline to submit a request to Upgrade or Exchange credentials is October 24, 2025 11:59 PM PT.
* Processing times may vary and may take up to 5 business days to review, we appreciate your patience.
Have further questions? Fill out our contact form.